All Collections
Return Center FAQ
Questions about returns or related issues?
Not Stoked? Bike Exchange Policy
Return to Sender/Undeliverable Packages
Order Cancellation Requests
Shipping your returns
Returns, not Exchanges
Return Policy: Tires and Other Components.
Return Policy: Gift Cards, Store Credit & Vouchers
When will my card or payment method be charged?
Return Policy: Clothing, Footwear, Helmets & Protective Equipment
Return Policy: Saddles
Return Policy: Electronics, Smart Trainers, and Trainer Bikes.
Returning Defective, Damaged or Incorrect Products